FAQ – Data room

Frequently Asked Questions

If you work with due diligence, mergers and acquisitions, or other processes where data sharing and security are crucial, you probably have questions about how BetterBoard’s data room can support your work.

Here you will find answers to some of the most common questions about our data room. You can read more about setup, features, security, pricing, operation, support, and how the solution can create structure and confidence in often complex processes.

Hopefully, this FAQ gives you answers to some – or perhaps all – of your questions. If you need further information, you are always welcome to use the contact form at the bottom of the page, and we will get back to you as soon as possible.

Getting started

  • What is a data room?
    A data room is a secure digital platform where companies can store, share, and manage sensitive documents. It is often used in connection with due diligence, M&A activities, and legal matters.
  • Does BetterBoard offer a data room?
    Yes, BetterBoard offers a data room to share sensitive documents with external parties, such as during due diligence processes in acquisitions, mergers, or other transactions that require high security and confidentiality. It is designed to protect confidential information while enabling controlled access and efficient document management.
  • What does a data room cost?
    The price of BetterBoard’s data room depends on your company’s needs and the size of the data room. For specific pricing details, please contact us directly or visit our pricing page.
  • What are the contract terms for BetterBoard’s data room?
    We offer flexible contract periods tailored to your company’s preferences and needs. As a standard, the data room can be purchased on an annual or monthly basis.

Features

  • Does the data room support different user levels?
    Yes, BetterBoard’s data room offers 5 different user levels, ensuring the right access to relevant folders, documents, and features.
  • Is there a Q&A function in the data room?
    Yes, our data room includes a Q&A function that facilitates effective communication and collaboration between users.
  • How does the request function in the data room work?
    The request function in BetterBoard’s data room allows administrators to easily and clearly set up the folder structure. Choose between a pre-filled template or customize the structure to your company’s needs.
  • Is there a log of user activity in the data room?
    Yes, BetterBoard’s data room keeps a log of all actions at folder, document, and user level. A full overview of all user activity can be downloaded in Excel format, giving you complete control of the process.

Security

  • How is data encrypted in the data room?
    Data in BetterBoard’s data room is protected with advanced encryption, including SSL/TLS for data in transit and AES for data at rest, ensuring a very high level of security.
  • Can you sign with MitID in the data room?
    Yes, you can electronically sign documents with MitID in BetterBoard’s secure data room.

Contact us

Need help?

Our support team is ready to assist you with your data room. You can contact us by email, phone, or chat during opening hours:
Mon–Thu: 08:00–16:00 · Fri: 08:00–15:30

  • support@betterboard.dk
  • +45 53 54 53 21
  • Chat with us